Responsible Gaming at Qbet Casino

Our safer play commitment

Qbet Casino operates under licence numbers 0000087 (Tobique Gaming Commission) and GLH-OCCHKTW0711112020 (Curacao eGaming). We do not hold a United Kingdom Gambling Commission licence, and we are not permitted to offer gambling services to residents of Great Britain. Players who register from a restricted jurisdiction will have their account closed and any balance from unauthorised play returned in line with our verification procedures.

Every member of our customer care team completes safer gambling training before handling live conversations. Staff are instructed to prioritise player welfare over commercial outcomes, which means that a request to restrict an account is always actioned before any retention conversation takes place.

We refuse to send bonus offers, reactivation emails or SMS campaigns to any account that has requested a break, triggered our internal risk markers, or asked to stop receiving promotional material. Marketing suppression is applied at database level and is not reversible on request within the cooling period.

Tools you control from your account

Deposit caps can be configured on a daily, weekly or monthly basis in the Safer Play area of your Qbet Casino profile. Reductions apply within moments of confirmation. Increases are held for a 24-hour reflection window and then require a second confirmation from you, so a limit can never be raised in a single impulsive moment.

Loss limits and single-wager ceilings work independently of deposit caps. This matters if you recycle winnings rather than funding fresh deposits, because a deposit cap alone will not restrain a session financed entirely by returns already in the balance.

Reality checks interrupt play at intervals you choose, from fifteen minutes upwards, and display elapsed session time alongside net position for that session. Session time-outs of 24 hours, one week or one month suspend wagering while leaving withdrawal functionality open, so a break never traps your funds.

Self-exclusion at Qbet Casino runs from six months to five years and cannot be lifted early under any circumstances, including a written request from the account holder. Once the term expires, reinstatement requires a direct conversation with our safer gambling team rather than an automated switch.

Recognising when play stops being play

Chasing is the clearest signal worth watching for. If a deposit follows a loss specifically to recover that loss, the decision has been made by the previous result rather than by your budget. Outcomes at Qbet Casino are produced by independently tested random number generators, so no sequence of past results makes a future result more likely.

Other patterns worth taking seriously include concealing the extent of play from a partner or family member, gambling to change your mood rather than for enjoyment, borrowing to fund a session, or finding that play displaces sleep, work or commitments you would otherwise keep.

If two or more of these describe your recent activity, the proportionate response is to set a hard limit today rather than to promise yourself moderation. Our tools are deliberately quick to tighten and deliberately slow to loosen for exactly this reason.

Protecting minors

Registration at Qbet Casino is restricted to individuals aged 18 or over, and identity documents are verified before withdrawals are processed. Accounts opened by anyone under the legal age will be closed, all stakes returned and any winnings voided in full.

If you share a device or a household with someone under 18, we ask you to avoid saving payment details in your browser and to enable device-level protection. Filtering software including Gamban, Net Nanny and Qustodio can block access to gambling sites across an entire home network.

Please report any suspected underage account to our support team immediately. Reports are treated confidentially and investigated within one business day.

Where to find independent help

Support from an organisation with no commercial relationship to any operator is more useful than anything we can offer directly, and it is free, confidential and available whether or not you intend to stop playing.

Family members and friends affected by someone else's gambling can approach the same services in their own right. You do not need the gambler's permission or involvement to seek advice about your own situation.

Our team can also share your play history, deposit records and session logs on request, which many counsellors find useful as an objective starting point for a conversation.