Terms and Conditions

Licensing and territorial restrictions

Qbet Casino is operated under licence number 0000087 issued by the Tobique Gaming Commission and licence GLH-OCCHKTW0711112020 issued by Curacao eGaming. We do not hold a United Kingdom Gambling Commission licence and consequently do not offer, advertise or accept wagers from residents of Great Britain.

Additional territories are blocked where local law prohibits remote gambling or where our payment or content partners impose restrictions. The current restricted list is maintained in the account interface and may change without individual notice as legislation evolves.

You alone are responsible for establishing that participation is lawful where you are located. Using a proxy, VPN or any other method to conceal your true location is a material breach of this agreement and will result in confiscation of winnings arising from the concealed play, with original deposits returned to source.

Registration, verification and account security

You must be at least 18 years old, or the higher minimum age in force where you live, and act in your own name. One natural person may hold one account. Duplicate accounts identified through matching identity data, payment instruments, device fingerprints or IP addresses will be closed and their bonus-derived balances voided.

Identity verification must be completed before a withdrawal is released. We may also request verification at any earlier point where our monitoring rules require it, and we may suspend wagering while documents are outstanding.

Credentials are personal to you. Qbet Casino is not liable for losses arising from disclosed passwords, shared devices or unattended sessions, and activity conducted with your correct credentials is treated as your own unless you have reported the compromise beforehand.

Details supplied at registration must be accurate and kept current. Payments are returned only to an instrument held in the account holder's own name; third-party deposits and withdrawals are refused without exception.

Deposits, withdrawals and dormancy

Deposits become available for play once confirmed by the payment provider. Funds must be wagered on genuine gameplay before withdrawal; depositing and immediately requesting a withdrawal may be declined as a payment-service misuse, and any charges incurred can be passed on.

Withdrawal requests are reviewed within 24 hours of submission, after which settlement time depends on the chosen method. We reserve the right to apply staged payouts to exceptionally large wins and will notify you of the schedule in writing.

Currency conversion, where applicable, is applied at the rate current when the transaction is processed. Fees imposed by your own bank or wallet provider are outside our control and remain your responsibility.

An account with no login for twelve consecutive months is classified as dormant and may attract a monthly administration fee, never exceeding the remaining balance. We will attempt to contact you at your registered email before any fee is applied, and the account can be reactivated at any time by logging in.

Bonuses, promotions and fair play

Every promotion at Qbet Casino carries specific terms covering the qualifying deposit, wagering requirement, maximum stake while a bonus is active, game weightings, expiry period and any cap on convertible winnings. Those specific terms sit alongside this agreement and prevail over it where the two differ.

Prohibited practices include placing offsetting bets across opposing outcomes, exploiting a game defect or pricing error, using automated software or bots, and coordinating play with other accounts to extract promotional value. Where such conduct is established we will void the affected wagers and reclaim the bonus funds involved.

Bonus funds are separate from cash. Withdrawing while a wagering requirement is outstanding forfeits the remaining bonus and any winnings attributable to it, and the interface will state this clearly before you confirm.

A game round interrupted by disconnection or a technical fault is settled according to the provider's server record, which is definitive. Where a fault produces a result the game was not designed to produce, that round is void and stakes are returned.

Liability, complaints and governing law

The service is provided as available. We do not guarantee uninterrupted access and are not liable for indirect or consequential losses, for interruptions caused by your connection or device, or for wagers you were unable to place. Our aggregate liability in relation to any claim is limited to the balance held in your account at the time the claim arises.

Complaints should be raised with our support team first, and we aim to give a substantive response within eight weeks. If the outcome does not satisfy you, the matter may be escalated to the alternative dispute resolution body named on our licence, whose contact details we will provide on request.

We may amend these conditions to reflect regulatory change or operational need. Material amendments take effect fourteen days after notice is given by email or on-site announcement; continuing to play after that date constitutes acceptance, and if you do not accept you may close your account and withdraw your cleared balance.

This agreement is governed by the laws of the jurisdiction in which our licence is issued, and disputes not resolved through the procedure above fall to the courts of that jurisdiction. If any provision is found unenforceable, the remainder continues in force unaffected.